HELP DESK/STAFF AUGMENTATION
While Catalyst specializes in providing comprehensive IT support, we also have a wide range of staff augmentation offerings as well. While there is an inherent value to having an IT professional on staff, many times attempting to scale a department appropriately can be cost prohibitive. When aggregating the costs of a new employee it quickly becomes apparent that salary and benefits are not the only costs. Every minute spent training a new employee, is time that would be better spent moving your company forward. Catalyst offers a simpler solution to keep your business doing just that.
Catalyst provides an affordable option that lets you rapidly deploy necessary resources into your organization. Essentially, you have the ability to launch an entire support team for a fraction of the cost of a single additional employee. Catalyst will work with your internal IT staff to maintain a uniform vision of your organization’s technological goals. Leveraging existing in house staff, while augmenting cost effective resources, allows you to support the network you built without abandoning your budget.
Catalyst Help Desk Benefits:
- No “after-hours” fees – full 24/7 support
- No holiday fees
- No escalation fees
- Flat monthly investment for all help desk needs
- White label support options
“Catalyst has provided Strix a high quality, reasonably priced scalable solution for our support organization’s needs. The cost associated with building out an entire support organization can be significant. Simply put, Catalyst provides a much better option.”
Martin Levetin – Strix Systems
Catalyst Computer Technologies is a managed services provider headquartered in Chandler, Arizona. Catalyst provides 24/7 proactive support to make sure your investments benefit you and your organization for years to come. Due to the unlimited remote and onsite support options available, Catalyst is able to look past simple symptoms and eliminate the root problems that typically cause reoccurring network issues. Catalyst works with you and your staff to create long-term solutions that will benefit you and your organization for years to come.